Billing

Pricing is per student per month, tiered by your TOTAL student count; each student bills at their own tier’s rate from that row. Storage beyond included bills per GB at marginal rates. The Billing tab shows the full breakdown before you commit to anything.

Grace Period: Institutions receive a 7-day grace period after the payment due date. If payment is still not received after 30 days total, the institution will enter Deletion Review. (This canonical wording applies everywhere the grace period is explained.)

Payments are manual (bKash / Nagad / Rocket / Upay) — you submit the transaction ID, Soren staff approves, and the ledger records every taka. Upgrades apply immediately with an honest mid-month delta; downgrades start on the 1st of next month.